Buenas, haciendo una búsqueda me ha salido esto, prueba a ver si se soluciona.
Quick Fixes to Try FirstUse the Original Charger: Use the charging brick and cable that came with the device. Third-party chargers may fail to deliver enough power when the screen is off.Clean the Charging Port: Look inside the port for dust. Use compressed air to clean it out.Wait 30 Minutes: If your battery is completely drained, the system might need to charge for a while before it has enough power to respond.Firmware / Software Update: Update your system's software, BIOS, and drivers. For example, on a Steam Deck, check for updates in the menu. On an ASUS ROG Ally, use the Armoury Crate app to install the latest BIOS.How to Force a Battery Reset (Hard Reset)If the above tips do not work, you can force the device's internal computer to reset.Unplug the charging cable from the device.Press and hold the Power Button for 30 to 60 seconds.Plug the charger back in.Try to turn the device on.Try "Battery Storage Mode"This mode disconnects the internal battery and resets the charging circuitry.Steam Deck: Turn off your Deck. Hold the Volume + button and the Power button at the same time to enter the BIOS menu. Navigate to Setup Utility > Power > Battery Storage Mode. Confirm the shut down, plug in your charger, and turn the device on normally.ASUS ROG Ally: Open the MyASUS software to perform battery diagnostics or enter the BIOS to reset
