In order for PGP Desktop to proxy Email, a PGP entry will be added to the notes.ini file in the user profile when PGP Desktop is installed. In some instances, the PGP entries in the notes.ini are not added to the correct notes.ini. This may occur if PGP modifies the wrong notes.ini file or is unable to find the notes.ini file. This may occur when the notes.ini file may located on a network drive.
Confirm the following has been added to the notes.ini file. If the entry does not exist, add the entry to the notes.ini file.
EXTMGR_ADDINS=nPGPNote.dll
Note: By default, the notes.ini file is located in the C:\Program Files\lotus\notes directory.
