When you place an order with Amazon.co.uk or on Amazon.co.uk Marketplace, we contact your payment card's issuing bank to confirm that your card has a valid number, and has not been reported as lost or stolen.
This is communicated via a full authorisation for the amount of the purchase. However, we do not actually proceed with the charge. This is simply one of the security measures that we use to protect our customers. Additionally, if you sell items on Amazon Marketplace, we may periodically authorize your card to ensure your account information is up-to-date.
Please rest assured that you have not been charged for this order. Most likely, your bank is holding this extra authorisation on your card. Some banks have been known to hold these authorisations for 7-10 business days, and you will need to contact your bank if you wish to have this authorisation removed.
We look forward to seeing you soon.
Vamos que me estan dando a entender que lo tiene mi banco o que? esta mañana he ido al banco y me han dicho que hable con la empresa
