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Hola!!

He tenido problemas con mi ordenador, ya que la pantalla se quedaba en negro y tenía que apagarlo. Al encenderlo me decía que windows se cerró por un error inesperado etc etc. Total que buscando y buscando, usé el Debugging tools for windows para analizar el problema y me ha salido un mensaje larguito al analizar, pero es que no entiendo nada, os copio lo que me ha salido, por si me podéis ayudar.

Gracias de antemano.

2: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800472c817, Address of the instruction which caused the bugcheck
Arg3: fffff88007cc0900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************

ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

FAULTING_MODULE: fffff80002e61000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4cef1f94

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - La instrucci n en 0x%08lx hace referencia a la memoria en 0x%08lx. La memoria no se pudo %s.

FAULTING_IP:
atikmdag+90817
fffff880`0472c817 8b4820 mov ecx,dword ptr [rax+20h]

CONTEXT: fffff88007cc0900 -- (.cxr 0xfffff88007cc0900)
rax=0000000000000000 rbx=fffffa8004ea8a70 rcx=fffffa8004f261f0
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8004f45010
rip=fffff8800472c817 rsp=fffff88007cc12d0 rbp=fffffa8004f261f0
r8=0000000000000015 r9=fffff88004aee970 r10=0000000000000000
r11=fffff88007cc1420 r12=0000000000000000 r13=fffffa800419d4c0
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
atikmdag+0x90817:
fffff880`0472c817 8b4820 mov ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800472c817

STACK_TEXT:
fffff880`07cc12d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP:
atikmdag+90817
fffff880`0472c817 8b4820 mov ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: atikmdag+90817

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

STACK_COMMAND: .cxr 0xfffff88007cc0900 ; kb

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
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